Free Shipping on Orders Over $100.00$10 shipping fee charged for orders below $100 and $150 shipping fee charged apart from USA, UK, JP, IN and EU countries.
How long does delivery take?
- 3-7 business days (USA, UK, JP, IN, EU warehouse)
- 5-15 business days (CN Warehouse)
What countries do you ship to?
We can deliver to the following countries:
1. United States (USA Warehouse)
2. United Kingdom (UK Warehouse)
3. Japan (JP Warehouse)
4. India (IN Warehouse)
5. EU countries (EU Warehouse)
- Czech Republic
We cannot deliver to the following areas:
- American Samoa
- Marshall Islands
- Northern Mariana Islands
- Puerto Rico
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
Thank you for your understanding.
How will my delivery be shipped?
The packages will be shipped out from our local warehouse. Generally, we choose Amazon FBA as our logistics partner to ship out Betopper products. They will choose the best carrier that they think works better for our customers.
Which warehouse should I choose?
Please choose the warehouse in your country (Nearest choice). If you are from EU countries, please just choose EU warehouse; If there isn't any option of your country or the product is out of stock in your country, please just choose CN Warehouse.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at email@example.com.